Pic Das Produkt Wiki-Managementsystem

Product vision for Qualitäts-Wiki

  • Enhance acceptance for QM standards
  • Transparency and improvement of business processes and their interfaces
  • Collaborative definition of rules of internal cooperation
  • Self dependent process improvements
  • Broad involvement of employees via collaboration platform
  • Sustainable documentation of organizational knowledge
  • Measurable system usage
  • Systematic improvements (process cip, knowledge storage)
  • Network access for all employees available
  • Management commitment to quality and processes
  • Corporate culture of information sharing
  • Participative management culture
  • Wiki technology of market leader
  • Long-term experience with ISO standards and business process management
  • Satisfied customers of all enterprise sizes
  • System vitality measurable

Wiki management systems – added value in 5 minutes

Vitality index: Is our QM system alive?

Pic Vitalitätsindex
Pic Wiki-Managementsystem


  • Our core service is practical build-up of QM systems according to ISO 9001:2015 with Wiki application Confluence

  • We adapt the ISO requirements to your organization – not vice versa.
  • We empower your employees to design their processes self-dependent.
  • We train your employees and executives for more QM awareness and in the use of Confluence – because everyone has a role in Qualitäts-Wiki!
  • We support methodically and take care for compliant documentation results.
  • We prepare your organization for the certification process and select suitable auditors.
  • We support your external audits and take care of sustainable audit results.


  • You purchase and install Confluence Wiki on your server or use Atlassian's cloud-based services

  • We provide initial configuration of Confluence and take of further governance tasks
  • We provide information elements (screencast tutorials, code of conduct, glossary, etc.)
  • We train your staff and system admin in the usage of Confluence
  • We build-up space structures and templates for process work with Confluence
  • We provide solutions for multilingualism and approval workflow
  • We measure system access after going live for proof of user acceptance of your Wiki managementsystem
Ueberschrift 10 Gründe für Confluence

Wiki technology of global market leader Atlassian with 50k customers

Availability on all devices (incl. smartphones)

Perpetual licenses starting from $10 (for 10 user)

Flexible scalability for organizational growth in users and content

Server-based and cloud-based solutions available

High security standards and system availability

Over 1k add-ons for many use cases available

Granular rights management down to page level

Automatic page and attachment versioning

Atlassian Platin Partner in our network available

"Unser interaktiver Ansatz für Prozessmanagement durch gemeinsame Prozessarbeit der Process Owner und ihrer Teams wird durch die Wiki Plattform optimal unterstützt. Einfache Kollaboration an Prozessinhalten mit intelligenter Vernetzung und integriertem Aufgabenmanagement sind ohne großen Trainingsaufwand schnell möglich!"

Katja Büttner-Kraus
Direktorin Business Process Excellence,
LSG Lufthansa Service Holding AG

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"Das QM-System gibt mir und meinen Mitarbeitern durch seine Einfachheit und Transparenz tatsächlichen Nutzen und ist die Basis für weitere kontinuierliche Verbesserungen."

Thomas Schweighart
Inhaber und Geschäftsführer,
ProCase GmbH

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